Tutors & staff

Four roles, one set of rules, no shared logins.

A center is a team, and a team needs more than one password. Every staff member gets their own login with access scoped to what their job actually needs — and the work they do flows straight into scheduling, attendance, payroll and reporting.

Novano staff roster showing each member's role — owner, admin, front desk or tutor — with the primary owner and teaching status marked

What each role can do, in the product's own words.

These summaries appear the moment you pick a role — and they are generated from the same permission rules the server enforces, so what you read is what is allowed.

Owner

Full access, including billing and settings. A center can have up to three, so partners don't share one login.

Admin

Runs enrollment, scheduling, messaging and fees across the whole center. Can't see payroll or the Novano subscription.

Front desk

Day-to-day counter tasks: check-in, payments, messages, booking. Can't restructure classes or fees, or manage staff.

Tutor

Teaches and sees only their own assigned students, classes and sessions.
The same tutoring centre seen by two accounts: an owner whose navigation includes leads, reports, payroll and fees, beside a tutor whose navigation has only messages and tasks
The same centre, the same moment, two accounts. Nothing here is hidden with a stylesheet — a tutor cannot reach the rest of the centre by any route into the system.
Scoping

A tutor's limits are a database rule, not a hidden menu.

Assign a student or a class to a teaching staff member and that assignment becomes the boundary of what they can see. Reassign it and their view changes with it.

The boundary holds below the interface: a scoped tutor cannot reach another tutor's students through any route into the system. Owners, admins and front desk see the whole center.

  • Students, classes and sessions scoped by assignment
  • Teaching status is separate from role — an admin who teaches is assignable
  • Only owners and admins reassign; a tutor cannot reassign away from themselves
  • Up to three owners, so partners don't share credentials
The same centre seen by a tutor: a narrower navigation with no staff, leads, reporting, payroll or fees, and only their own day
Schedule

See where your team is teaching, and in which room.

Assign staff and rooms to batches and view the week across the center. Novano checks clashes by staff member and by room, so four classes at 4pm in four rooms is a normal Tuesday rather than an error.

A week of a tutoring centre's timetable in Novano, with classes running side by side in the same slot
Payroll

Pay periods computed from work already recorded.

Record how each person is paid once — by the hour, by the session, by the number of students who attended, or as a share of what the session earned. Novano does the period arithmetic from the sessions they taught and the attendance already marked.

Open any total and you get the sessions behind it, each with its own contribution, adding up to the figure shown. Someone with no rule set yet reads as “rate not set” and contributes nothing, rather than a confident wrong number.

  • Hourly, per session, per attending student, or a revenue share
  • Line-item statement per tutor that reconciles to the period total
  • Work with no assigned tutor is shown separately, never folded in silently
  • CSV export, plus a running annual gross per person
  • Owner-only — no other role has a payroll surface
Novano payroll run: each staff member's pay basis, how the amount was computed, the payable total, and work with no tutor assigned kept separate
Delegation

Knowing what needs attention is half the job. The other half is who has it.

Hand work to a colleague inside Novano instead of a message thread that scrolls away. Type a line, name a person, give it a date — the task lands on their list and stays on yours as delegated.

You can see whether they have opened it. The discussion lives on the task, and a signal Nova surfaces can become a task with an owner in one step.

Novano staff tasks: an overdue task with its assignee and due date, and a count of how many people haven't opened what was sent them

One person's work becomes the center's record.

Nobody re-enters what a colleague already recorded.

  1. Invite with a role
  2. Assign classes & students
  3. Sessions taught
  4. Attendance marked
  5. Payroll & reporting

The tutor marks a roster. That single act is what the pay period and the center's reports are computed from.

Questions

Good to know

Can a tutor see the rest of the center's students?

No. A tutor sees the students, classes and sessions they are assigned to, and that limit is enforced in the database rather than by hiding menu items. Owners, admins and front desk are not scoped this way.

What if my admin also teaches?

Teaching is a separate switch from role. Anyone can be marked as teaching staff and become assignable to classes, so an admin who covers a Saturday batch works without being made a tutor.

How is tutor pay worked out?

You record one pay rule per staff member — hourly, per session, per attending student, or a share of session revenue — and Novano computes each period from the sessions they actually taught. Every total opens into the line items that produced it.

Does Novano move the money?

No. Novano calculates what each tutor is owed for a period and exports it as CSV, plus a running annual gross per person. Paying them stays wherever you pay them today.

Who can see payroll?

Owners only. Admins, front desk and tutors have no payroll surface at all — the page is absent from their navigation and refused by the server if requested directly.

What happens when someone leaves?

Deactivating a staff member removes their access and keeps everything they recorded — sessions, notes, attendance and payments stay intact, and their assignments fall back to the owner and admins so nothing goes invisible.

Bring your org chart to the demo.

We'll set the roles up the way your center actually runs and show you each person's view.