Billing & payments

One answer to a simple question: who owes what?

Recurring fees. Session billing. Prepaid packages. Makeup credits. Manual payments. Novano brings them into one fee system so your team can see what was owed, what was paid and what still needs attention.

The Novano fee register: total outstanding across the centre, the number of accounts owing, and a list of students with the amount each still owes

Bill the way your center actually works.

Fee plans

Recurring or term-based fees with installments and due dates — the way most centers actually charge.

Packages

Sell prepaid session credits and watch balances draw down as students attend, rather than tracking them on paper.

Session billing

Turn delivered sessions into real obligations rather than a disconnected record of what happened.
Find revenue before it disappears

Which sessions did you teach but never bill?

Novano's reporting compares what was delivered with what made it into your fee ledger, so owners can identify revenue slipping through the cracks — while it is still recoverable.

Novano unbilled sessions report: an estimated total for last month above a list of delivered sessions with no billing recorded against them
Makeups

Makeups without the spreadsheet.

Define cancellation rules, issue makeup credits and apply them to future sessions — from the same system that tracks attendance and fees, so a credit can't go missing between two of them.

Payroll

Know what your center earned — and what it owes tutors.

Revenue reporting and tutor payroll draw on the same attendance and fee data, so what the center earned and what it owes its team are two views of one record.

Novano calculates and exports tutor pay. Moving the money stays with your existing payroll process.

Novano payroll run: each staff member's pay basis, how the amount was computed, and the payable total for the period
Questions

Good to know

Which sessions did we teach but never bill?

Novano's reporting compares delivered sessions against what reached the fee ledger, so the gap is a list you can work through rather than something you discover at month end.

Can we run recurring fees and prepaid packages together?

Yes. Fee plans, installments, packages and session billing all resolve into one canonical ledger, so 'who owes what' has a single answer.

What happens to a late cancellation?

Your cancellation rules decide whether it's chargeable and whether it earns a makeup credit. Credits apply against future sessions from the same system that holds attendance.

Does Novano chase families for us?

Novano sends fee and payment reminders, and keeps arrears visible so nothing depends on someone remembering. The conversation stays yours.

Does Novano pay our tutors?

Novano calculates tutor pay from attendance and revenue already recorded, and exports it. Moving the money stays with your existing payroll process.

Bring your fee structure.